GPay - Usability Audit

Overview

With the pandemic in place, people and businesses have started to lean more towards digital wallet apps rather than carrying around hard cash. So the reliance on UPI apps has increased significantly and with increase in the usage and popularity of these apps, comes the necessity of enhancing its user experience.

Role

User Research & Assesment of Gpay screens for heuristic evaluation

GPay - Usability Audit

GPay - Usability Audit

Case Study

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